Waldenbooks Email Help

Are you receiving regular Waldenbooks email updates?

The links below provide recommendations on how to ensure you receive the email communications we send to you:

Have you signed up to receive email from Waldenbooks?

Are you using Spam Filtering Software?

Have you added Waldenbooks to your address book?
(This will impact our ability to communicate with you and your ability to view images in HTML.)

________________________________________________________________________


Have you signed up to receive email from Waldenbooks?

Yes. I have already subscribed to Preferred Reader Email or WaldenEmail.
If you are having trouble receiving emails from Waldenbooks, please review the information about Spam Filtering Software and Adding Waldenbooks to Your Address Book.

If you continue to have problems, contact Waldenbooks Customer Care at ccare@waldenbooksstores.com.

No. I would like to subscribe to Preferred Reader Email.
If you are a Waldenbooks Preferred Reader, you can subscribe to Preferred Reader Email online or in store.

No. I would like to subscribe to WaldenEmail.
If you would like to receive WaldenEmail updates, please visit a Waldenbooks store to sign up.

________________________________________________________________________


Are you using spam filtering software?

If you are using spam filtering software, you can enter the following email address into your filtering software "white list" to ensure you continue to receive email messages from Waldenbooks:

If you are using spam filtering software for personal use, please enter Waldenbooks@waldenbooks.m0.net.

If your company is using spam filtering software, please contact your Information Technology department and request to add Waldenbooks@waldenbooks.m0.net.


________________________________________________________________________


Have you added Waldenbooks to your address book?

Some email providers impose restrictions on email delivery, which may impact our ability to communicate with you and/or your ability to view images in HTML. Please click on your email provider below for more information:

AOL 9
AOL 8
AOL Netmail
Yahoo! Mail
Hotmail
MSN 8
Earthlink Webmail
Earthlink Total Access
Outlook 11
Outlook 2000
Outlook Express 6
Netscape 6 and 7


________________________________________________________________________



Is your email provider AOL 9?

1. Open your Waldenbooks newsletter or product email message.
2. Click the “Add Address” icon on the right side of the window.
3. Click the “OK” button.


Back to top



Is your email provider AOL 8?

1. Open your Waldenbooks newsletter or product email message.
2. Click the “Add to Address” icon on the right-hand side of the window.
3. Click the “Save” button.

Back to top



Is your email provider AOL Netmail?

1. Open your Waldenbooks newsletter or product email message.
2. Click the “Add to Address” icon.
3. Click the “Save” button.


Back to top



Is your email provider Yahoo! Mail?

1. Open your Waldenbooks newsletter or product email message.
2. Click the "Add to Address Book" link on the far right.
3. Click the “Add Checked Contact” button.

Back to top



Is your email provider Hotmail?

1. Open your Waldenbooks newsletter or product email message.
2. Click "Save Address(es)" at the top of the message header.
3. Click “OK” button.

Back to top



Is your email provider MSN 8?

1. Open your Waldenbooks newsletter or product email message.
2. Click “Save Addresses” at the upper right hand side of the screen.
3. Select the check box next to the address you want to save.
4. Click the “Save” button.


Back to top



Is your email provider Earthlink Webmail?

1. Open your Waldenbooks newsletter or product email message.
2. Click the “Add to Address Book” link.
3. Click the “Save” button on the popup.


Back to top



Is your email provider Earthlink Total Access?

1. Open your Waldenbooks newsletter or product email message.
2. In the From field, right-click the Waldenbooks address.
3. Click "Add to Address Book".
4. Click the “Ok” button.


or...
1. In the message list of your Inbox or other mail folder, right-click your Waldenbooks newsletter or product email message.
2. Click “Add Sender to Address Book.
3. Click the “OK” button.


or...
1. Open your Waldenbooks newsletter or product email message.
2. Click "Add Sender" in the upper right of the header.
3. The name and email address from email are pre-populated in the “Add to Address Book” pop-up.
4. Click "Yes".


Back to top



Is your email provider Outlook 11?

1. Open your Waldenbooks newsletter or product email message.
2. Right-click the name of the sender you want to make as a contact.
3. Click "Add to Outlook Contacts" on the shortcut menu.

Back to top



Is your email provider Outlook 2000?

1. Open your Waldenbooks newsletter or product email message.
2. In the From field, right-click the Waldenbooks address.
3. Click the “Add to Contacts” link on the shortcut menu.
4. Click the “OK” button

Back to top



Is your email provider Outlook Express 6?

1. Open your Waldenbooks newsletter or product email message.
2. In the From field, right-click the Waldenbooks address.
3. Click the “Add to Address Book” link in the menu.
4. Click the “OK” button.


or...
1. In the message list of your Inbox or other mail folder, right-click your Waldenbooks newsletter or product email message.
2. Click the “Add Sender to Address Book” link in the menu.
3. Click the “OK” button.

Back to top



Is your email provider Netscape 6 and 7?

1. Open your Waldenbooks newsletter or product email message.
2. In the From field, right-click the Waldenbooks address.
3. Click the "Add to Address Book" link in the menu.
4. Click the “OK” button.

 

Back to top