Borders

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Borders Email

Borders Email Help

Are you receiving regular Borders Email updates?

The links below provide recommendations on how to ensure you receive the email communications we send to you:

Have you signed up to receive Borders Email and is your email address current and accurate?

Are you using Spam Filtering Software?

Have you added Borders to your address book?
(This will impact our ability to communicate with you and your ability to view images in HTML.)

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Have you signed up to receive Borders Email?

Yes. I have already subscribed to Borders Email.
Visit the Borders Email page. Enter your email address and password. (Please note: If you signed up for Borders Email in store, your password is your email address in all lowercase letters, unless you have already selected a new password.)

View your account and verify that your email address is current and accurate. Also verify that the opt-in check box is checked for each newsletter you wish to receive.

No. I am a new subscriber.
Visit the Borders Email page. Check the opt-in check box for each newsletter you wish to receive. Fill in your name, email address, and other required fields. Then click on the subscribe button.

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Are you using spam filtering software?

If you are using spam filtering software, you can enter the following email address into your filtering software "white list" to ensure you continue to receive Borders Email messages:

If you are using spam filtering software for personal use, please enter borders@e.borders.com.

If your company is using spam filtering software, please contact your Information Technology department and request to add borders@e.borders.com.

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Have you added Borders to your address book?

Some email providers impose restrictions on email delivery, which may impact our ability to communicate with you and/or your ability to view images in HTML. Please click on your email provider below for more information:

AOL 9
AOL 8
AOL Netmail
Yahoo! Mail
Hotmail
MSN 8
Earthlink 5.0
Earthlink Webmail
Earthlink Total Access
Outlook 11
Outlook 2000
Outlook Express 6
Netscape 6 and 7

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Is your email provider AOL 9?

1. Open your Borders newsletter or product email message.
2. Click the “Add Address” icon on the right side of the window.
3. Click the “OK” button.

Is your email provider AOL 8?

1. Open your Borders newsletter or product email message.
2. Click the “Add to Address” icon on the right-hand side of the window.
3. Click the “Save” button.

Is your email provider AOL Netmail?

1. Open your Borders newsletter or product email message.
2. Click the “Add to Address” icon.
3. Click the “Save” button.

Is your email provider Yahoo! Mail?

1. Open your Borders newsletter or product email message.
2. Click the "Add to Address Book" link on the far right.
3. Click the “Add Checked Contact” button.

Is your email provider Hotmail?

1. Open your Borders newsletter or product email message.
2. Click "Save Address(es)" at the top of the message header.
3. Click “OK” button.

Is your email provider MSN 8?

1. Open your Borders newsletter or product email message.
2. Click “Save Addresses” at the upper right hand side of the screen.
3. Select the check box next to the address you want to save.
4. Click the “Save” button.

Is your email provider Earthlink Webmail?

1. Open your Borders newsletter or product email message.
2. Click the “Add to Address Book” link.
3. Click the “Save” button on the popup.

Is your email provider Earthlink Total Access?

1. Open your Borders newsletter or product email message.
2. In the From field, right-click the Borders address.
3. Click "Add to Address Book".
4. Click the “Ok” button.

or...
1. In the message list of your Inbox or other mail folder, right-click your Borders newsletter or product email message.
2. Click “Add Sender to Address Book.”
3. Click the “OK” button.

or...
1. Open your Borders newsletter or product email message.
2. Click "Add Sender" in the upper right of the header.
3. The name and email address from email are pre-populated in the “Add to Address Book” pop-up.
4. Click "Yes".

Is your email provider Outlook 11?

1. Open your Borders newsletter or product email message.
2. Right-click the name of the sender you want to make as a contact.
3. Click "Add to Outlook Contacts" on the shortcut menu.

Is your email provider Outlook 2000?

1. Open your Borders newsletter or product email message.
2. In the From field, right-click the Borders address.
3. Click the “Add to Contacts” link on the shortcut menu.
4. Click the “OK” button

Is your email provider Outlook Express 6?

1. Open your Borders newsletter or product email message.
2. In the From field, right-click the Borders address.
3. Click the “Add to Address Book” link in the menu.
4. Click the “OK” button.

or...
1. In the message list of your Inbox or other mail folder, right-click your Borders newsletter or product email message.
2. Click the “Add Sender to Address Book” link in the menu.
3. Click the “OK” button.

Is your email provider Netscape 6 and 7?

1. Open your Borders newsletter or product email message.
2. In the From field, right-click the Borders address.
3. Click the "Add to Address Book" link in the menu.
4. Click the “OK” button.