In Japan, the credit-card
sector has been going through a period
of extensive reform over the past
few years – from the revision of laws
governing the credit industry, through
to changes in the economic climate,
diversifying cardholder and merchant
requirements, and expectations over
the role that consumer finance companies
play in society.
As such, JCB decided to build a new,
strategic credit control system to
enable its credit planning personnel
to formulate credit strategies more
rapidly and flexibly to accommodate
all these changes. If JCB relied on
systems development only, it would
require a certain amount of time to
effect any changes in current credit
strategies.
JCB realized that Strategy Management,
Experian’s strategic credit-control
software was the most highly cost-effective
business rules engine for the deployment
of new credit strategies. With the
use of Strategy Management, JCB’s
credit planning division can deploy
new credit strategies in one-to-two
weeks and fine-tuning of cardholder
risk assessment guidelines now only
takes two days at most.
As an end-user-driven system equipped
with an integrated interface for credit
screening, monitoring and recovery
processes, Strategy Management also
includes advanced credit-control capabilities
such as simulation, monitoring and
credit strategy version control. These
features provide users with significant
cost reductions by allowing them to
streamline business processes.
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